Know what customers want: great customer service

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Good customer service can help you retain customers, get new customers and make more money

No matter how your customers contact you, they expect your customer service to be consistent and personalized

Give customers multiple ways to contact you, and make info readily so they can serve themselves on their own terms

To Do

Profile creation for easy check out

Monitoring and replying to customers product reviews

Maintaining an FAQ section on your website

Customer support via live chat or texting

Emails personalized with customers names


Voicemail message with business hours or others relevant information

Using an automated email responder

Standardized customer service practices across locations

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